Mike is a 44-year veteran of the fire service and a 27-year veteran of the New York City Fire Department (FDNY), retiring as Captain of Ladder 123. As a firefighter in Ladder Company 43, Dugan received the James Gordon Bennett medal in 1992 and the Harry M. Archer Medal in 1993, the FDNY’s highest award for bravery. He developed training programs that were taught to all FDNY members. Mike is a contributing editor at Fire Engineering Magazine. He is a teacher at the Fire Department Instructor Conference (FDIC) and is a Fire Engineering and FDIC Executive Board member. He is a featured lecturer around the country, teaching Truck Company Operations, Building Construction 's impact on firefighter safety, Leadership and issues involving today's fire service. He was awarded the "Tommy Brennan Life Time Achievement Award" in 2021.